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Techs at the Top: 8th National Library Technicians Conference

Parallel session day 2

PS 4.1 ARIEL, ADONIS and UnCover AUSTRALIA at the National Library of Australia

Sharyn O'Donnell
Supervisor
National Library of Australia
Canberra ACT

Sharyn's career began with the National Library as a typist in the Australian National Social Sciences Library. From this position Sharyn moved to the General Reference Section, and then on to a searcher in the Loan and Locations Section, now known as Document Supply Service. Sharyn has now become the Supervisor in charge of one of the four work groups in this area. Sharyn has been working at the National Library for many years and during this time has been involved in the many technological changes which have taken place. These changes come in the form of ABN, ILANET, ABN ILL Subsystem, Ariel, Aarnet, and Adonis. Sharyn's experience with these systems ensures her suitability to speak about them at the conference.

This paper focuses on the experiences of implementing three information retrieval and document delivery technologies within the Document Supply Service of the National Library. ARIEL is a high speed electronic document transmission service using AARNet, and is an inexpensive way of supplying high quality and instant documents. ADONIS is a CD-ROM document retrieval system containing the full text of over 600 biomedical and related journals. UnCover AUSTRALIA is a database which allows searching of the contents pages of over 14 000 journals. It provides a rapid service for articles faxed to requestors at reasonable prices and may be accessed via AARNet.


PS 4.2 The virtual go ahead

written by Lothar Retzlaff
Hollywood Private Hospital
Perth WA

presented by Judy Clayden

When Lothar breezed onto the library scene in Western Australia some 18 years back he decided that the most interesting place to be was a specialist in the Audio-Visual section of a library. This developed into an interest in graphic art which was formalised by studying at the Perth School of Art and Design. After diverse roles as a cameraman, hospital photographer, disc jockey, graphic designer, film projectionist, sound and lighting engineer, all in the name of libraries, he decided working in a library was what he was really trained for.

During this time a new technology was emerging in libraries. The developments in CD-ROM and on-line access to libraries all over the world intrigued him and embracing the new computer technology available in a tertiary library, he became involved with computer graphics and electronic libraries. Eventually he found himself with temporary responsibility for the virtual campus in the library at the Claremont campus of Edith Cowan University at a time when the virtual campus was made available to library users. Since then he has moved on to a medical library in Perth where he maintains an interest in the development of electronic libraries and new communication technologies.

The Virtual Campus gives students and staff the electronic equivalent of on-campus facilities. Access is gained using computer and communications technology. Both staff and students can have access. When connected, students are able to post electronic mail to each other and to the library, access the library catalogue system, explore remote data bases and read notice boards. They can submit and receive work electronically and engage in real time online conversations. The Virtual Campus can be entered any time, day or night. As a library technician in charge of Virtual Campus in the External library of Edith Cowan University, this paper will present conclusions as to the advantages and disadvantages of the new technology, for users of off campus library services.


PS 4.3 The National Library NDIS project to replace ABN and Ozline

Caroline Scharrer
Marketing Librarian
National Library of Austrlia
Canberra ACT

Caroline began her working career in public relations and marketing. She has worked for many organisations including The National Gallery of Australia in Canberra, Mobil Oil Australia in Melbourne and Film Australia in Sydney.

While working as the Public Relations manager for the Canberra Festival, Caroline completed her BA Library and Information Studies degree. She worked as a librarian for the Canberra Institute of Technology and the Australian Institute of Criminology before joining the National Library of Australia in 1994.

Caroline is also a part-time tutor at the University of Canberra tutoring in research skills and has commenced studying for a law degree.

This paper addresses the benefits and implications for library technicians.


PS 5.1 Techs and the Net: how Internet is changing the role of technicians

Patricia Wilson
Library Technician
Northern Territory Department of Mines and Energy,
Darwin NT

Patricia completed the Associate Diploma in Library Practice in 1986. She has worked at a variety of libraries in the Northern Territory including the Northern Territory Library Service, technical services division, the State Reference Library, Northern Territory Department of Transport and Works, Road Division Library and Palmerston Public Library. Patricia is currently employed as a Senior Library Technician with the Northern Territory Department of Mines and Energy.

The Northern Territory Department of Mines and Energy (DME) has been an AARNet subscriber for three years, and now connects to the Internet via the NT Government AARNet link. The Department is in the process of setting up a World Wide Web Server as well as an internal network interface utilising Mosaic. The library has been given responsibility for the content structure and is also a major player at the level of document capture and document presentation style. The goal of the Department is to make all of its public information (reports, legislation, statistics, etc) available worldwide at no cost to users of the Internet. DME's library technicians are closely involved with these technological developments. Technicians markup ASCII documents using Hypertext markup Language (HTML), digitise text graphic documents, photographs and slides, and are also involved in database loading and cataloguing.


PS 5.2 The changing role of the library technician in collection maintenance and retrieval: the national collection

Dianne Dahlitz
Supervisor of Stacks
National Library of Australia
Canberra ACT

Dianne completed her Associate Diploma of Arts (Library Studies) in 1987. She spent four years at Daramalan College Library performing library technician duties. From there she went to the National Library of Australia working in processing of serials intake, cataloguing overseas monographs onto ABN, OIC of the circulation desk in the main reading room and supervisor in the stacks.

Dianne is currently studying for the completion of a Bachelor of Arts (Library Studies) at the University of Canberra.

The Stack Services Section of the National Library of Australia is responsible for retrieving material from the collections at readers' requests and for the day to day maintenance of the collections. The section has a staff of about thirty Administrative Service Officers who undertake a wide range of duties from moving books to searching databases or repairing bindings. The demand for improved technology has created a need for staff with greater technical knowledge and skills to cope with a changing work environment - and the ideal person for the position is proving to be the library technician.


PS 5.3 Freeing from bondage, danger or evil of any kind...

a brief discussion of some service features of document delivery in library and information services
Valerie Hemingway
Managing Director
EBSCO Australia
North Sydney NSW

Information provision in the 90's is changing from the role of storehouse to literature access agency. Traditionally, the subscription agents' main role has been to act as facilitator for the library's procurement of serials and to provide a range of value-added services to assist in management of the serials collection. This outline will focus on the agents' role in current awareness and document delivery.


PS 6.1 Towards a paperless acquisitions?

written by Dot Fisher
Monograph Acquisitions Supervisor
Australian Defence Force Academy Library
Campbell ACT

Presented by Edith Hackworthy

Dot Fisher migrated from England with her husband and three children in 1978. In 1985 Dot completed the Library Technician's Certificate in Canberra. She worked in the ACT Schools Authority in primary and senior school libraries from 1980-1985 and has worked at the Australian Defence Force Academy Library in the acquisitions area since 1985, for the last nine years as Monograph Acquisitions Supervisor.

The University College Library at the Australian Defence Force Academy has now successfully implemented online ordering of all nonserial material by academic departments. This paper discusses the transition from manual to online access, detailing implications and benefits.


PS 6.2 Project Dragonfly

Project Dragonfly is a major project to identify a replacement software system for LINNET
Phil York-Barber and Leonie Hayes-Proudley

Phil Yorke-Barber
Systems Officer, Electronic Information Access
The Northern Territory Library
Darwin NT

Phil works as the Project Officer in the Electronic Information Access (EIA) branch of the Northern Territory Library. She is a qualified library technician and completed the Bachelor of Library and Information Management at the Northern Territory University. Phil's current role involves familiarising herself and staff with the Internet, including training, and preparing user documentation.

Leonie Hayes-Proudley
LINNET Support Officer, Electronic Information Access
The Northern Territory Library
Darwin NT

Leonie completed her Associate Diploma in Library Practice in 1992. She worked in the Department of Primary Industry and Fisheries Library until 1993. Leonie's current position includes responsibility for the help Desk and System Support/Maintenance which combines library and computing skills. Leonie has assisted the Project Dragonfly Administrator with the organisation of tasks and was a member of the Multimedia Task Force looking at futuristic developments in library applications.

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