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| Preface | |
| Author index | Day 3 |
Serving the remote user: reference service in the digital environment
Anne G. Lipow
Restructuring the Arthur Andersen Information Service
Denis Smith and Mary Conyngham
Delivering 'Information Capability': The Application of Knowledge Management in the Defence Library Service
Iain Brown and Lee Williams
Buddy: a Web-based gateway to electronic resources at the University
of Melbourne Library
David Cunnington and Andrew Gfrerer
ANZAC webometrics: exploring Australasian Web structures
Alastair Smith
International Subject Gateways:
Towards a successful collaborative resource
discovery mesh
Debbie Campbell
Reducing the cost of supply chains
Philip McCrea
Key issues in electronic commerce and electronic publishing
Roger Clarke
Science and technology: a web of information: impact of the
electronic present and future on scientists and libraries
Roxanne Missingham
Kinetica: moving Australian library network services forward
Andrew Wells
Education (and EdNA) in the knowledge age
Jillian Dellit
Distributed nightmare or seamless whole
Ian Macintosh
A library’s approach to online government information
Mark D’Arney
The next waves of change: the future as seen from January 1999
Tony Barry