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Preface Anita Crotty
Keynote address Librarians, Informationists, Wizards and Sorcerers: the Role of the Information Professional in the New Information Economy Mary Ellen Bates
Digital issues I From 'Bricks and Mortar' to 'Clicks and Mortar': Leveraging E-Commerce Technologies for Flexible Learning Support Edward Lim
Innovations in Electronic Delivery of Scholarly Information: Will the E-Print Replace the Scholarly Journal? Jane Garner, Lynne Horwood and Shirley Sullivan
Five Things Librarians and Publishers Don't Know About Electronic Scholarly Publishing: A Researcher's Perspective Dr Elaine Lally
Working online I Knowledge Management and the Information Professional: Strategic Partner or Service Provider Dr Patricia Milne
IT Competencies for Library and Information Service Professionals: Traps for New Players Angela Bridgland and Iris Simpson

What Do You Do? Role of the Electronic Resources Librarian Wendy Pang
The web I Portals, Virtual Portals and Information Clumps: Technologies, Issues and Trends Sally-Anne Leigh
From Subject Gateway to Dynamic Web Space: the Evolution of the Australasian Virtual Engineering Library Gulcin Cribb, Chris Taylor and Nicole Van Kempen
Case Study: Cutting Edge Library Services At Sun Microsystems Cindy Hill
Digital issues II Data Recovery and Providing Access to Digital Manuscripts Deborah Woodyard
Creating Content for Cyberspace: Victoria's Virtual Library Brendan Fitzgerald and Rebecca Toohey

Developing a Judicial Virtual Library: a Case Study Aladin Rahemtula, Rebecca Cook and Samantha Wrigley
Working Online II The new knowledge world - The impact of the digital revolution on the century of the mind Richard R. Rowe
Digital libraries: constructing a value in the digial age for libraries and clients Roxanne Missingham
Unlocking the archives: a new national model for resource discovery in archival and manuscripts collections Toby Burrows, Dr Liz Hardy and Margy Burn
The web II A servant of five masters? The parliamentary web review: reasons, findings and future directions Catherine Gilbert - Please see program board for amendments

BUILDER Hybrid library project: strategic themes and operational issues Michele Shoebridge and Andrew Hampson
Digital issues III Digital Copyright for libraries: an update Nick Smith
Online rights management trading Renato Iannella
Moving towards public access to online information resources in Australia Margaret E. Phillips
Working online III Delivering Information Out of the 'Box' Dilwar S. Grewal, Ph.D.
Information Literacy Made Ezy Sarah Bishop and Glenda Henderson
Help for Students and Profile for the Library: the WebCT Student Helpdesk at Flinders University Library Ian McBain and Tanya Rowe
Digital collection management From Projects to Programs - Strategies for Creating Viable Australian Digital Collections Ross Coleman

Building a Digital Science Library Philip Kent
What's in a Name? Diana Dack
Keynote address Internal and External Information Training Applications Clare Hart
Focus address Search Engine Showdown Greg Notess
Search and delivery I Evaluating Search Engine Performance for Australasian Information Alastair G. Smith
Integrated Searching Facilities in a Government Website Kerry Webb
Designing for retrieval I Linking: The State of Play Today Betty Brunelle
Tantalizing the Palate: Testing CORC, an Alternative 'Search Engine' Kerry Talmacs
Business downtown I Can You Succeed in Knowledge Management? Kim Sbarcea
Developing a Knowledge Environment via an Enterprise Portal Therese Bendeich
Access issues I Partnerships for Community Wellbeing: a Recipe for Success! Juliet Marconi, Julie Gardner and Greg Fowler
To Pay or Not to Pay: is That the Question? Leneve Jamieson
Search and delivery II Beyond Dublin Core: the Role of Directories in Seamless Document Delivery Judith Pearce
Managing a Forest of Information: Integrating Bibliographic Resources into a Forest Planning Decision Support System Hugh Barnes
Reducing Depreciation of Knowledge: Applying Analytical Research Tool Jacqueline Trolley
Designing for retrieval II Cataloguers May Yet Inherit the Earth Lloyd Sokvitne
CSIRO Online: Using XML to Introduce Structure and Efficiency to a Large Web Site Cynthia Love
Extensible Markup Language (XML) for the Library Sten Christensen
Business downtown II Strategic Alliances: The Way of the Future Diana Rylatt
Case Study: Development of the Information Centre at Westpac Banking Corporation Kerry Snelgrove
Extracting the Max: Australian Financial Content Online Pat Matthews
Access issues II Opening Our Libraries, Online Shops and Websites to All: Digital Information Available Through Audio and Alternative Interfaces for People With Disabilities Tim Noonan
Accessibility in Emerging Web Technology Charles McCathie Neville
Working With E-Books and Portable Reading Devices Katie Wilson
Keynote address How and Why to Free the Give Away Research Literature Stevan Harnad
Partnership strategies When Agendas Mesh... Christine Mackenzie
Are partnerships and service models incompatible? A Map for the furture Steve O'Connor and Cathie Jilosky
Partnering in Creating On Line Health Information Dr Jeffrey Langdon
Information literacy strategies LITE Years: Development of an Online Literacy Programme 1996 - 2000 Merrilee Albatis
What a Web We Weave: Evaluating the Flexible Delivery of Information Literacy Education Heather Drew, Wendy Abbott and Debbie Orr
Finite Questions and Infinite Answers: Online Assessment of Information Literacy Skills Julie Badger and Susan Roberts
Intranet strategies Intranet-Based Service Delivery - Making it Work: A Review of Current Practice in Health/Special Libraries Philip Keane
Addressing User Needs in Intranet Development Andrew Arch and Natalie FitzGerald
Dancing to the Same Tune Terry Morrow
Panel and summation Partnerships for sustainable online information services: myth or fact? Neil McLean

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