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New directions in special librarianship: the role, the virtual and being indispensable

Program schedule

Day 1, Thursday 3 November 2005

1:00pm-2:00pm Registration
2:00pm-3:00pm The big picture: the role of the special librarian in the knowledge economy

Presenter: Dr. Kate Andrews, partner, intellectual capital at BDO Kendalls, Brisbane.

Dr. Andrews consults Australia-wide in intellectual capital, knowledge management and value realisation. She received her Ph.D (QUT 2000) for research in knowledge management and organisational learning and her specialist areas include:

  • Knowledge management strategy development
  • Knowledge commercialisation
  • Intellectual capital development

Kate will discuss the central role she believes library and information professionals have in understanding and benefiting from the application of intellectual capital processes.
3:00pm-3:30pm Afternoon tea
3:30pm-4:15pm Session: Going virtual
Chair: Elizabeth Swan

Delivering an information service from your kitchen table: the IBM virtual library

Presenter: Matthew Davies, IBM Knowledge Point

Matthew looks after the Asia Pacific Knowledge Point service which is part of the global research and information service of IBM business consulting services. He has been with the service for over three years and in the information industry for over ten years. Matthew graduated with an MA in Library & Information Management from Liverpool University in 1995 and has worked at several establishments including the foreign and commonwealth office and KPMG in London and in Australia he worked for Accenture, ASIC and the Powerhouse Museum before joining PwC Consulting in October 2001.
4:15pm-5:30pm Going virtual: where in the spectrum should you be? Panel and group discussion.

Panelists:

  • Matthew Davies, IBM Knowledge Point
  • Kay Harris, J.P. Morgan
  • Judy Reeves, BHP Billiton

Topics discussed will include:
  • SWOT
  • Managing virtual teams
  • Content
  • Costs
  • Hybrid vs virtual
5:30pm-6:00pm Drinks
6:00pm-9:00pm New directions dinner

Day 2, Friday 4 November 2005

8:30am-9:45am Session: Licensing electronic resources
Chair: Robyn Lovelock

Presenters:

Jocelyn Priddey, senior manager, Collection Development, University Of Queensland.
Jocelyn commenced work at the University of Queensland Library in 1975 and has worked in various branch libraries and sections. In late 1987 she took up the position of monographs orders librarian, moving two years later to the position of acquisitions librarian, responsible for the purchase of all library materials.

As senior manager, Collection Development Jocelyn currently co-ordinates the implementation of the collection development policy to ensure that the library obtains effective and efficient supply of materials and related services. She manages the preparation of the library materials budget and monitors its implementation to achieve an appropriate balance in the collection and maximise the utilisation of library funds. In 2005 this budget was A$15.8 million, of which it is estimated that 51 per cent per cent will spent on electronic resources.

Natalie Blanchard, publisher relations and consortia manager, Swets Information Services
Before graduating in 1998 with a Bachelor of Business, Information Management and Library Studies at RMIT University, Natalie worked with RMIT Publishing and the national meteorological library. She began working fulltime with the national meteorological library after graduating, working on developing and maintaining an historical archive on the subject area of tropical cyclones. This worked involved creating and maintaining a database and collection development. A highlight of the collection development work was travelling to Calcutta to procure documents from the Asiatic Society.

Natalie has also worked for ALDIS and Thomson Gale. Natalie is a member of ALIA's New Generation Policy and Advisory Group (NGPAG). NGPAG has been formed to generate interest in the Library and information industry and association among new and recent graduates and students. In August 2002, Natalie delivered a paper at the IFLA conference in Scotland discussing NGPAG and the need for transition programs between more experienced and new librarians.
9:45am-10:30am Pulling apart an e-resources license: the good, the bad and the ugly: a workshop.

Facilitiators:

Penny Scott, electronic resources and licensing manager, State Library of Victoria (member, ALIA Purchasing and Consortia Reference Group)

Julie Rae, manager Gulliver Consortium and chief executive Central Highlands Regional Library Corporation (member, ALIA Purchasing and Consortia Reference Group)
10:30am-11:00am Morning tea
11:00am-11:45am Session: Information security
Chair: Roxanne Missingham

Information security for special libraries

Presenter: Jo Stewart-Rattray, Vectra Corporation
Currently director of information security with Vectra Corporation Jo Stewart-Rattray has 17 years experience in the IT arena, a decade of which has been spent in information security.

A certified security professional and member of the ACS, Jo sits on the Organising Committee for the SA Women in Information Technology Awards and was recently elected state president for security body Information Systems Audit & Control Association (ISACA) in South Australia; the first woman to hold the South Australian state presidency.
11:45am-12:15pm The information security audit - how will you rate? Group discussion.
  • Information audit tool
12:15pm-1:00pm Lunch
1:00pm-2:30pm Session: Train the infopro trainer - a workshop.
T.E.A.S.E.: a new model for end-user training.
Presenter: Maree Lipschitz, Feedback Training & Facilitation
After working for several years as a special librarian in government, corporate and special libraries, Maree has moved to being a corporate trainer and facilitator specialising in interpersonal communications training and presentation.

Maree completed The Trainer's Track Levels 1-3 program from Inform Training & Research Pty Ltd in 1994. She is a highly interactive trainer being an accredited Generative Learning trainer and NLP Practitioner. Prior to that, Maree studied Training to Train with Stephanie Burns, who is widely regarded as Australia's leading authority in adult education and motivation.
2:30pm-3:15pm Session: Marketing special libraries to deliver value
Chair: Elizabeth Swan

Marketing and special libraries.
Presenter: Michael Newman, Brandnewman

Michael Newman is one of Australia's best-known advertising creative directors. As executive creative director at Saatchi & Saatchi in Australia, during the agency's years of prolific growth, he became the country's most awarded creative director (bringing home a pride of Cannes Lion Awards, including Australia's only Gold for TV campaigns in 2001).

He sat on the agency's worldwide creative board until 2001. Later, Newman became an executive creative director for rival group, M&C Saatchi in South East Asia, before helping launch the company's second agency network, DNA, in Australia in early 2004. He is the author of two acclaimed advertising books, Creative leaps (John Wiley & Sons, 2002) and The 22 irrefutable laws of advertising - and when to violate them (2004). He lives and writes in a small cliff top cottage on Sydney's northern beaches, overlooking the Pacific Ocean, credit card bills and deadlines.
3:15pm-3:45pm Afternoon tea
3:45pm-5:00pm Marketing special libraries to deliver value. Group discussion.
Panelists:
Michael Newman, Brandnewman
David Feighan, Australian Taxation Office
Moyra McAllister, former national library manager, Blake Dawson and Waldron

Points to be discussed:

  • Planning
  • Product development
  • Branding
  • Delivery
  • Proving value
5:00pm-6:00pm Summing up
At the end of the day and perhaps at the end of the rainbow? Maree Lipschitz, Feedback Training and Facilitation

Followed by drinks

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